Mesibo offers you a pay as you go pricing for both its On-Premise and Cloud offerings. That means you only pay for the services you consume, and once you stop using them, there are no charges or termination fees. Mesibo pricing is easy to understand and completely transparent. If you choose to go with our On-premise offerings, you only pay for the number of active users per month. There are absolutely NO OTHER CHARGES - no monthly commitment, no bandwidth charges, no storage charges, or any other hidden charges. Our Cloud offering charges are also the same. However, you additionally pay for the bandwidth and the storage you use on our cloud. Both the plans come with generous free limits for you to get started - you only pay if you consume beyond your free tier limits.
** - no limits in free on-premise deployment
Both Free and Pay-As-You-Go plan include all the features. However, there are some features which are exclusive to On-Premise offering since they cannot be deployed in the Cloud, for example, dynamically loadable modules, scripting, etc. If you require custom features, visit custom solutions.
Assume that your application has 10,000 monthly active users (MAU) and sends 120 million messages of average 50 bytes (utilizing about 6 GB bandwidth). Let's calculate what will be the monthly cost for On-premise and Cloud deployment.
Since Mesibo offers 1,000 free MAU, the chargeable MAU will be (10,000-1,000)=9,000. Hence, the total cost for 9,000 MAU will be 9,000*0.01=$90 per month.
- For On-premise deployment, there are no other charges, and hence, the total cost will be only $90 per month as calculated above.
- For Cloud deployment, there will be an additional cost for bandwidth and storage. In this case, additional $0.9 for (6GB-5GB = 1GB) bandwidth). Hence, the total cost will be $90+0.9=$90.9 per month.
Use the Pricing Calculator to get an estimate for different resource requirements, during the monthly billing cycle.
You can get started with mesibo and use it for free. Upon sign-up, your account will be added with sufficient free quota to get you started and use the service. You can use these free tier limits forever without paying a single penny until your usage grows and you wish to switch to Pay-As-You-Go (PAYG) plan.
You can switch to PAYG plan anytime by adding the credit balance in your account.
It is worth noting that you will continue to enjoy your free quota even in PAYG plan.
You can add PAYG credit balance as low as US$50 in your account whenever you need to. Your usage charges will be deducted from the credit balance at the end of a monthly billing cycle and the remaining credit will be carried forward for the next billing cycle. You can check your credit balance in ‘My Account’ section of the console.
mesibo offers free quota for both free and PAYG subscription. If you exceed these limits, add credit to your account to prevent any interruption of service. We calculate quota as defined below:
You may cancel this PAYG subscription at any time by stop using it. There is no refund of credit balance.
For free users, community is the best way to get support. Paid users will be given email and phone support in addition to the community.
mesibo offers migration service to migrate from any existing API as part of our custom solutions.
Monthly Active User (MAU) is a key performance indicator (KPI) often used by mobile apps, online games and social networking sites. MAU represents the unique monthly active users for a monthly billing cycle. MAU is counted when a user connects to mesibo server within monthly billing cycle. To further clarify, it will be only counted as one when a unique user connects to mesibo server multiple times during the monthly billing cycle. A connection is required to perform any types of communication (sending and receiving messages, calls etc) between users and servers.
Concurrent Users is metric of maximum number of users connected to mesibo server at the same time in any given moment. This number does not quantify unique users at all and is a raw count of connections. Typically, CCU is 10% of daily active users (DAU) which is typically 50% of MAU. However, these metrics vary from an app to app and also depending on the nature of app. Calculating and watching CCU will help you determine the right mesibo plan for your app today and in future.
Concurrent users are also referred to as peak or simultaneous connections.
Message rate limit (throttling) is refer to as total number of messages that can be send by all your users in any given second. Typically, a message rate/second for an application like WhatsApp is 0.05% of MAU (based on public stats). mesibo assigned much higher rate limit than that so you should encounter rate limit only in rare circumstances.
Typically 5 to 8 messages are exchanged to setup or re-connect a voice or video call. In addition to that, minimal messages are exchanged from each end every few seconds to keep call alive, exchange quality and control information etc. All these messages are subject to total messages limit and rate limits.
Absolutely not - quality remains the same whether you are in free or a premium plan.
However, you can add your own TURN servers in PAYG plans. TURN servers adds reliability to calls by assisting some users that are behind badly behaving or symmetric firewalls (roughly 5% of users).
No, all the features are available in all the plans. Only difference is the capacity.
We usually do not throttle your app immediately, unless in extreme situations. We will send you an email and also inform your backend using webhook when your app usage exceeds 50% and 75% of the free limits in the free plan OR 50% and 75% of available credits in PAYG plan. We will throttle or temporarily disable your app only if you do not take any action after these notifications.
mesibo console is the best way to keep a tab on your usage and charges. mesibo console is updated at regular interval with the usage and corresponding charges.