Terms of Service

  1. Terms

    By accessing and using Mesibo’s website, software and services, you are agreeing to be bound by Mesibo’s Terms and Conditions of Services, Privacy policy, Content of the website, and any future updates in either or all of them. You further agree to use service as per all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site or software. The materials contained in this website are protected by applicable copyright and trademark law.


    Mesibo is a Messaging and Voice & Video over IP (VoIP) service and due to the inherent nature of such services, it requires you to use good internet services, preferably broadband or other high speed data connection (e.g. 3G/4G/LTE). The quality of Mesibo services is highly dependent on the quality of internet services you use which we do not provide nor we do have any control over it. In addition, the call quality is also determined by the destination number telecom operators over which also we do not have any control. Although Mesibo shall do best to offer you the best available service, you acknowledge that the service is provided without any warranty or assurance of call quality.

    1. The Mesibo service and material on Mesibo’s website are provided "as is". Mesibo makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Mesibo does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
    2. Mesibo does not warrant that the service, or software will be without failure, delay, interruption, error, omission, degradation of voice quality, or loss of content, data, or information.
    3. Mesibo services, including calls and messaging are not intended for emergency or mission-critical systems.
    4. Mesibo reserves the right, in its sole discretion to restrict, suspend, or terminate your access to all or any part of the Mesibo Services at any time, for any or no reason, with or without prior notice, and without liability or refund.
    5. You agree to use the Service and Device only for lawful purposes. Use of and Membership in the Mesibo Services is void where prohibited. You acknowledge that Mesibo reserves the right to charge for the Mesibo Services, terms, policies, content and to change its fees from time to time in its discretion.
    6. If Mesibo terminates your membership because you have breached the Agreement, you will not be entitled to the refund of any unused portion of subscription fees.
    7. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mesibo at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  3. Limitations

    In no event shall Mesibo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mesibo’s Internet site, even if Mesibo or a Mesibo authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, the usage of Mesibo in not allowed in those jurisdictions.

  4. Revisions and Errata

    The materials appearing on Mesibo’s website could include technical, typographical, or photographic errors. Mesibo does not warrant that any of the materials on its website are accurate, complete, or current. Mesibo may make changes to the materials contained on its website at any time without notice. Mesibo does not, however, make any commitment to update the materials.

  5. Links

    Mesibo has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mesibo of the site. Use of any such linked website is at the user's own risk.

  6. Site Terms of Use Modifications

    Mesibo may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

  7. Resource Commitment

    1. All sudden increases in service usage are subject to the availability of these service resources. Any quota described above is not a commitment that there will be sufficient resources available for you to reach the quota.
    2. We reserve the right to remove any Mesibo account that is not incurring charges or is inactive for more than 90 days. We will also provide notice prior to removing any resources.
    3. Mesibo reserves the right to modify or discontinue any of the free services or Free Account at any time with or without notice.
  8. Others

    1. Mesibo requires that your apps and website which is using our free services to visibly mention "[Messaging, Voice, Video] powered by Mesibo.com" in About or similar section of the application in high contrast (e.g. no fade outs or gray on white text). It should be visible on such screens without any user interaction. Any exception to this requirement needs to be separately agreed and explicitly approved by Mesibo.
    2. Mesibo reserves the right to use your applications screenshot in marketing literature or on it's website for purposes of promotion and presentation. Mesibo reserves the right to use your company's name, product name in its marketing literature or on it's website for the purposes of promotion and presentation as well.
  9. Governing Law

    Any claim relating to Mesibo’s services shall be governed by the laws of the India without regard to its conflict of law provisions.

Privacy Policy and User Data

Mesibo care deeply about online privacy. If you have any questions concerning this privacy policy, please contact us by visiting the "Contact Us" page.
This privacy policy (this "Policy") covers how we treat the personal information that we collect and receive when you register for and use our telecommunication services (our "Services"). This Policy explains the practices that apply to your personal information.

Collection of Your Personal Information

Mesibo collects the following information to provide you our services, when you visit our website or use our mobile apps:

  1. Your e-mail address to create and access your Mesibo API account (console), interact with our system, send notifications, newsletters. Additionally, Mesibo may collect your phone number to verify you further.
  2. Your phone number when you install our apps on your Android or iOS mobile phones.
  3. Your contacts (address book) when you install our apps on your Android or iOS mobile phones so that we can create a list of your favorite contacts with whom you can interact using Mesibo

We do not reveal any of your personal information to other Mesibo users or any third party. In addition, we may also collect your name, country, or time-zone to enhance security/facilitate Services.

Automatic Tracking

By using our website, we are able to and may track certain non-personally-identifiable information about you and your correspondence with the Mesibo site in order to perform internal research on our users’ demographics, interests and behavior, as well as to monitor and enforce the terms of the Terms of Service Agreement. This information may include the URL from which you arrived, your click path within the Mesibo site, the next URL you may visit, what browser you are using and your IP address.

Mesibo may use cookies and browser local storage to store visitors' preferences and to record session information, for purposes including ensuring compliance with our terms and policies, to improve the user experience with our services, and to customize Web page and widget content based on browser type and user profile information. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set -- each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. Please note that Mesibo may allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers' use of cookies is subject to their own privacy policies, not the Mesibo Privacy Policy.

Your Personal Information will not be shared with third parties except to provide the services you've requested. In order to provide the services you’ve requested, we carefully choose partners to work with. These partners are technology providers of telecom services, which are an ingredient in Mesibo services. These partners are required to protect your information in a manner consistent with this Privacy Policy and do not have any independent right to share your Mesibo information. We may use non-identifying information to better design our services. Mesibo works with third party advertiser/cookies who may use information about your visit to the website to provide them with ads.

Sharing and Disclosure of Information Mesibo Collects

Except as otherwise described in this privacy statement, we will not disclose personal information to any third party unless we believe that disclosure is necessary:

  1. To conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Mesibo, whether or not a response is required by applicable law;
  2. To enforce the Mesibo Terms of Use Agreement or to protect our rights; or
  3. To protect the safety of members of the public and users of the service.
Mesibo reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Mesibo or substantially all of its assets to that successor in interest. For more information see the "Changes in Our Privacy Policy" section below.

Co-branded and Other Affiliated Sites

Certain information or services offered or provided through this website, from time to time, may be provided on or through other websites operated by or in conjunction with third party providers ("Partners"). Although Mesibo will continue to control any personally identifiable information collected about you from one of these sites, such information may be shared by Mesibo with that Partner in order to further facilitate the Services to which you register. However, a Partner will not rent, sell, or disclose any of your personally identifiable information to third parties unless you consent to such disclosures and use in advance (for example, you may be asked to opt-in on a particular co-branded site in order to receive information or offers from a Partner, its affiliates or agents).


You may use Mesibo to make and receive phone calls which are partly or fully handled via our telecommunications partners. Therefore any information which you may communicate during such phone calls, including any personal information, shall not be deemed private. We cannot guarantee the security of such information, that you disclose or communicate in such phone calls and you do so at your own risk.

Commitment to Security

We are committed to keeping your Mesibo information private, and will use that information only for purposes of operating Mesibo services and improving them. We have implemented security guidelines to help safeguard the privacy of your Mesibo information from unauthorized access or improper use. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect and we will continue to enhance our security procedures as new technology becomes available.

Contact Us

If you have any questions or concerns about the Mesibo Privacy Policy or its implementation, please visit the "Contact Us" page.

Changes to this Terms and Privacy Policy

Please review these Terms and Policy periodically as Mesibo may update these Terms and Privacy Policy from time to time without any notice. If there are significant changes to Mesibo's information practices, you may be provided with an online notice.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.